The Information Technology Services department supports the vision,
mission, purposes, and values of Eastern Arizona College by providing
centralized IT services in a strategic, secure, and transformative way.
The department is located in the Center for Business and Information
Technology and is comprised of four teams:
Support and Learning Technology Services (Helpdesk)
IT Infrastructure and Operations
Enterprise Application Services
Information Security
Current Projects
Hey EAC Students,
Quick update regarding our recent project involving making changes to Gila Hank Online, Canvas, and MonsterMail to better integrate with Microsoft 365.
Single Sign On
The following electronic resources have been flipped to use Microsoft 365 for authentication of student accounts, providing a Single Sign On experience between them:
Gila Hank Online
Canvas
EZ-Proxy (off-campus library subscriptions)
This brings them in line with Akademos (textbooks) and CampusLogic (Financial Aid) for that Single Sign On student experience at EAC.
Note: We are only automatically creating Microsoft 365 accounts for currently or recently enrolled students. Our definition of ‘currently’ is enrollment in the current or a future semester. Our definition of ‘recently’ is enrollment within the past nine semesters.
Current students should be able to hit any of these services using their MonsterMail email address and the password they’ve been using with Gila Hank Online. They may get a prompt to confirm the password recovery options on your Microsoft 365 account (or enter additional ones).
Newly admitted students who haven’t used Gila Hank Online before should go to Gila Hank Online (via link off main EAC webpage) and use the First Time Login link to activate their accounts.
Returning students who haven’t been enrolled within the past nine semesters should also go to Gila Hank Online and use the Reactivate Account link on that page. That’ll activate their account for a few days allowing them to get back into Gila Hank Online and enroll for some classes thus making them a currently enrolled student (and able to receive all the related benefits).
For more detailed instructions, see the Links section of this webpage below.
MonsterMail
The move from using Google for MonsterMail to Microsoft 365 is proceeding:
Microsoft 365 mailboxes have been created for currently and recently enrolled students (see definition above).
All new emails to MonsterMail accounts are being delivered to Microsoft 365, not Google.
Students are able to access their Microsoft 365 email accounts via https://outlook.com/monsters.eac.edu or by logging into Microsoft 365 at https://login.microsoft.com/ and navigating to Outlook.
Students can also connect to their MonsterMail accounts by installing the Microsoft Outlook App on their device and signing in using their MonsterMail email address and password.
Past emails are in the process of being copied from student's previous Google email accounts to their new Microsoft 365 email accounts (for currently and recently enrolled students).
We won’t disable the old MonsterMail accounts at Google for at least a few months. This will give us time to communicate with those that would be affected so they have time to access and retrieve anything important.
Appreciation
Thank you for your patience as we make these changes.
If you need assistance or are having issues, please see the Links section below for more detailed information as well as FAQ’s. If you still need help after reviewing those, click on Student Technical Support in the Links section and follow the directions there.
