Start your career in IT
In the United States alone, there are over 215,000 open IT support roles as more and more people use technology for some part of their work. But sometimes things go wrong — hardware breaks, networks go down, systems fail — and when they do, it’s vital to have team members who know what to do.
At Google, the challenge we faced in finding qualified candidates to join our own IT support team inspired the creation of a new training program. Now we’re using the IT support training we implemented at Google as the basis for the Google IT Professional Certificates. No college degree is necessary.
$53,470 - The median annual wage for computer user support specialists.
215,000 - Current number of unfilled IT support jobs across America.
100 - The number of community colleges that will offer the IT Support Professional Certificate program by the end of 2020.
In the Google IT Professional Certificates, you’ll engage with a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers.
The Google IT Support Professional Certificate introduces you to: troubleshooting, customer service, networking, operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace.
The Google IT Automation with Python Professional Certificate builds on your IT foundations to help you take your career to the next level. This program teaches you in-demand skills like programming in Python, using Git, advanced troubleshooting, and IT automation techniques.
A pathway to jobs
Completing the IT training program and earning the certificate is an important first step, and you’ll also be supported in the next step — the job search.
Once you complete the program, you can opt in to share your information directly with top employers hiring for IT jobs, including:
Understanding our impact
The Google IT Support Professional Certificate program has enrolled over 100,000 people interested in jobs in IT:
In our 2019 Google Impact Report, we dive deeper into these findings and how they’ve informed our continued work on the program.
Click here to learn more about how this certificate is helping Americans prepare for jobs in IT.
Contact EAC Professor James McBride at (928) 428-8357 or firstname.lastname@example.org for more information.