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Satisfactory Academic Progress

The Eastern Arizona College (EAC) Office of Financial Aid is required by federal regulations to monitor academic progress toward a degree or certificate for all degree seeking federal financial aid applicants. As a result, the Office of Financial Aid reviews grades and attempted coursework of all applicants prior to the awarding of financial aid and at the end of each semester.

All students receiving financial aid are required to meet the Satisfactory Academic Progress (SAP) standards listed below. Credit hours earned prior to receiving financial aid are subject to these standards. Students who fail to meet these standards will be placed on financial aid warning, probation or suspension.

Satisfactory Academic Progress Measurements

Grade Point (GPA)

Students must maintain a 2.0 cumulative grade point average (GPA). Passing (P) grades do not count toward GPA but do count as completed course work. Withdrawals (W) and Incomplete (I) courses do not count towards GPA. The GPA calculation includes all remedial and college

level coursework.


The pace of progress requires students to complete a minimum of 67% of all credits they’ve attempted. The completion rate is calculated by earned completed credit hours divided by attempted hours equals completion rate.

Attempted Credits

Include Withdrawals (W), Incomplete (I), Fail (F), Pass (P), A, B, C, and D, grades.

Completed Credits

Successfully completed credits that count towards the required percentage of completion (67%) as defined by the quantitative measure. Earned credits include grades of A, B, C, D and P

Transfer Credits

Transfer credits which are accepted by Eastern Arizona College shall be counted as attempted and completed credits for calculation pace and maximum time frame. Transfer credits will not

count towards GPA.

Dropped Without Record

Courses dropped without record before expiration of the add/drop period are not counted towards SAP measurements.

Maximum Time Frame

Students must complete their program of study in a 150% time frame. Transferred credit hours, as determined by the Registrar, will be added to the total hours attempted and earned when

calculating the completion rate and 150% time frame. A student may change majors as often as desired but 150% time frame does not renew with each major change.


Eastern Arizona College does not offer ESL courses therefore they are not included in SAP measurements unless accepted as transfer credit by the EAC Registrar.

Additional Degrees

Students seeking additional degrees from EAC are limited as follows. After earning a first Associates Degree of any type, a student may earn an additional 30 credit hours toward a second Associates Degree but may not exceed 150% time frame. Students are limited to three

certificates. Hours attempted while obtaining any degree count toward the aggregate of 150% time frame. Students seeking a third Associates Degree or fourth Certificate are suspended from receiving Title IV financial aid even if they have fewer than 96 total credit hours.

Repeated Coursework

All repeated course work will be calculated as attempted hours. In accordance to federal regulations students can repeat a failed course until it is passed. A student can repeat a passed course once to improve the grade. However, once a student earns a degree a course within the completed degree cannot be repeated for a higher grade.

Financial Aid SAP Warning Status

Students who do not comply with either the grade point average or minimum credit hour completion ratio will receive a single semester of Warning Status. During this warning period the student must improve their GPA to a cumulative 2.0 and/or complete and make up deficient credit hours reaching a 67% completion rate.

If a student earns a cumulative GPA that is below 1.0 no warning period will be given.
If a student earns 2 or less credit in a semester no warning period will be given unless earned

hours divided by attempted hours is equal to or greater than 67%.

Students who do not achieve a GPA of 2.0 or make up deficient credit hours during a period of warning will be placed on financial aid suspension status.

Financial Aid SAP Suspension Status

Students who earn a semester GPA of less than 1.0 will be placed on suspension status unless

their cumulative grade point average remains a 2.0 or higher.

Students who earn 2 or less credit during a single semester will be placed on suspension status unless their earned hours divided by attempted hours is equal to or greater than 67%.

A transfer student who withdraws from all courses their first semester at EAC will be placed on

suspension status.

Financial Aid SAP Appeal Procedure

A student whose financial aid eligibility has been suspended must complete the necessary credit hours on personal resources to improve cumulative GPA to a 2.0 or to achieve a 67% completion ratio in order to regain financial aid eligibility.

If a student feels there were circumstances beyond his control that affected academic

performance they may submit a Satisfactory Academic Progress (SAP) appeal.

Suspended students will receive a suspension notice from the Financial Aid Office with information on the probationary appeals process. Students must submit a complete appeal form with supporting documentation.

If a student is placed on a SAP probation contract, the conditions set forth in the provided email must be met, to remain eligible for financial aid.

If the SAP appeal is denied a denial notice will be sent to the student by the student official college email. The student may appeal this denial to the financial aid committee, within seven days of the date the denial was sent. The appeal must be in writing explaining why the student

feels the denial should be reviewed by the committee.

Financial Aid Maximum Credit Hours Suspension

The maximum number of credit hours a student may attempt and still be eligible for financial aid is 150% of the credits required to complete a declared degree, generally 96 credit hours for an associate’s degree. This includes credits accepted as transfer to EAC, however the

transferred credits will not be included in the college’s calculation of the institutional GPA.

A student shall be suspended prior to exceeding the 150% time frame if this time frame will be exceeded during the next semester of enrollment.

Students completing additional hours beyond the 150% allowed by regulation are required to

complete the Maximum Credit Appeal (MCA) form.

Financial Aid MCA Appeal Procedure

A student will be suspended from financial aid and will need to submit a Maximum Credit Appeal (MCA) when the maximum time frame of a 150% to complete degree requirements has been reached.

The appeal must be submitted to the Financial Aid Office within the specified time frame as indicated in the suspension letter. The appeal will be evaluated to determine if the student’s time frame to complete the stated degree is appropriate within federal guidelines. Generally, EAC may not approve an MCA if a student’s total attempted credit hours will exceed 128 credits at the contracts conclusion.

If approved, the appeal and courses outlined will be the contract under which the time frame is extended. The student must abide by this contract, without withdrawing or failing from any approved course. No additional course work is permitted beyond what is listed on this contract, even if financial aid does not pay for the additional courses. Failure to do so will result in suspension without the opportunity to further appeals. The Financial Aid Office will notify the student of the appeals outcome by the official college student email.

If the maximum credit appeal is denied a denial notice will be sent to the student by the student official college email. The student may appeal this denial to the financial aid

committee, within seven days of the date the denial was sent. The appeal must be in writing explaining why the student feels the denial should be reviewed by the committee.

Financial Aid Committee Appeal Procedure

If an initial Suspension appeal or Maximum Credit appeal is denied, students may appeal to the Financial Aid Committee.

If a student had extenuating circumstances that prevented them from meeting the terms of a Probation Contract, that student may also appeal to the Financial Aid Committee.

Students will need to provide the following to be considered for committee review:

  • Provide a detailed statement explaining why your appeal should be reviewed by the appeals committee.

  • Provide a completed Committee Appeal Form

  • Include a letter of recommendation from an EAC Counselor/Advisor

If you failed to meet the terms of a probation contract, you must explain the circumstances that prevented you from meeting the terms of your probation contract. The circumstances cannot be the same as what you submitted with the previous appeal.

The financial aid committee will review the student's appeal and letter. The decision of the committee will be communicated in writing to the student within seven working days. The committee’s decision is final and cannot be challenged.

Examples of Documentation

  • Newspaper obituaries or death certificates to substantiate death.

  • Physician’s written statement to substantiate illness or accident.

  • Written statement from clergy, family member, or other third party who knows the


  • Written statement from academic advisor or instructor.

  • Documentation of change in work schedule that caused inability to attend courses.


Download the Financial Aid Steps and get started today!

The Office of Student Financial Aid’s mission is to provide Eastern Arizona College (EAC) students – prospective, current, and past – with prompt, accurate and courteous financial aid assistance. For more information, please stop by the Financial Aid Office or call (928) 428-8287.

  • Eastern Arizona College
  • Financial Aid Office
  • 615 N Stadium Ave
  • Thatcher, Arizona, 85552-0769
  • Office Hours:
    8:00 a.m. - 5:00 p.m.
    (Open during lunch hour)

  • Phone: (928) 428-8287
  • Toll Free: 800-678-3808 ext. 8287
  • FAX: (928) 428-2391
  • E-mail: finaid@eac.edu