News Release Details

9/10/2010

SBDC presents Customer Service seminar

Eastern Arizona College's Small Business Development Center (SBDC) will host a seminar entitled, "Customer Service Employee Training" on Tuesday, September 28, 2010, from 6 to 8 p.m.in the EAC Activities Center – Aravaipa Room. Area business owners and their employees are invited to attend this seminar which has been designed to help businesses create improved and consistent levels of customer service. Training topicswill also include: customer service essentials, understanding who your customer is, your customer’s perception of value and how to give it to them, creating new customers, retaining new customers, and more!

Admission for the seminar is $20 per person or $50 for businesses with three attendees or more.

For more information or to register, contact the SBDC at (928) 428-8590 or email: sbdc@eac.edu.

Deadline to register is Monday, September 27, by 1 p.m.

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